About Us

At Aurum, we staunchly uphold the principles of integrity and transparency in our billing practices. We firmly believe that our valued clients deserve a clear, unambiguous understanding of the costs involved, assuring that every invoice is a true and accurate reflection of the meticulously executed services delivered.
We meticulously break down each cost, fee, and deliverable to eliminate any room for misunderstanding, establishing a trustworthy and honest relationship with our clients.

Customer satisfaction remains at the forefront of our mission at Aurum. We are unwaveringly committed to delivering exceptional quality services and impeccable attention to detail, ensuring our clients are satisfied within 48 hours.
Our dedication to excellence permeates every aspect of our business, from our rigorous service execution to our responsive customer interactions, demonstrating our relentless pursuit to exceed customer expectations and resolve any concerns swiftly and efficiently.

At Aurum, we invest in extensive training for our staff to ensure meticulous service delivery, reflecting our dedication to professionalism and quality.
Our $10 million liability insurance and comprehensive WSIB coverage highlight our commitment to safeguarding our clients and employees. This emphasis on training and insurance underlines our proactive approach to mitigating risks and upholding the highest standards of safety and responsibility in every service we provide.

Our commitment to ecological sustainability is demonstrated through our conscientious selection of eco-friendly products and green methodologies. At Aurum, we actively seek to minimize our environmental footprint and contribute to the preservation of our planet. Our environmentally responsible approach resonates with our values, reflecting our desire to be stewards of ecological well-being and to promote sustainable practices within the communities we serve.

Aurum embraces innovative technologies and methodologies to offer real-time reporting capabilities. This feature empowers our clients with instant access to service updates, progress reports, and communications, reducing administrative burdens and enhancing overall transparency. Our forward-thinking approach in reporting reflects our commitment to maintaining open lines of communication and providing our clients with the insights they need, when they need them.

Our reputation for exceptional customer service is a testament to our unwavering dedication to meeting and exceeding our clients’ expectations. Aurum has been recognized for delivering outstanding cleaning results and maintaining high levels of customer satisfaction. Our professionalism and proactive customer engagement have not only fostered trust and loyalty among our clients but have also granted us the privilege of collaborating with government entities and other esteemed customers. Our approach to service is client-centric, ensuring every interaction is handled with the utmost care, consideration, and responsiveness.

Our goal is to consistently uphold and accentuate the aesthetic appeal and professional demeanor of every property we service, ensuring enduring cleanliness against the relentless elements such as dirt and wind debris. We strive to repel these elements to maintain a pristine and inviting appearance, reflecting the highest standards of cleanliness and care.

Our mission is to battle effectively against entrenched dirt and grime, substantially elevating the level of cleanliness and maintenance of commercial exterior walls, sidewalks, parking garages, and other surfaces. We aim to refresh and revitalize these spaces, restoring their original luster and contributing to a cleaner, more welcoming environment.

We focus on preserving commercial foundations by maintaining gutters meticulously. We specialize in efficiently removing obstructions and installing gutter guards for long-term protection. We aim to mitigate water-related risks, ensure structural integrity, and maintain clear and functional gutters to prevent potential damages.

We utilize Rope Access for safe and efficient work positioning across various tasks like painting, high-pressure blasting, and application of specialized coatings and fire-protection services. This method allows comprehensive coverage and attention to detail in inaccessible areas, ensuring high safety and quality standards to meet diverse needs in challenging environments.

We proudly extend a myriad of property care services and are committed to delivering detailed quotes that reflect each client's unique needs. We ensure maximum flexibility to accommodate your company’s schedule, allowing for a smooth and efficient service experience tailored to your business's specific requirements and preferences.